Introduction

 

By joining our SMS program provided by Drain Masters Sewer & Drain Services you agree to receive recurring text messages (notifications, updates, and reminders) on the number you provide, under these Terms that adhere to TCPA (2025) and CTIA Best Practices.

 

 

Opt-In Consent

 

In accordance with the 2024 TCPA guidelines, your participation in our SMS service requires explicit one-to-one consent. This means that by opting in, you consent to receive messages from Drain Masters Sewer & Drain Services only. Consent cannot be shared with other companies or third-party entities without your direct approval.

 

To join our SMS program, you may opt in through:

 - Verbal or In-Person Consent: In certain cases, your verbal consent will be captured and documented.

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​Message Frequency

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The number of messages you receive will vary based on your interaction with our services but may be anywhere from  3-5 messages per day unless there is a notification event. Message and data rates may apply depending on your mobile carrier and plan.

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Opt-Out Process

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You can opt out of receiving SMS messages from Drain Masters Sewer & Drain Services at any time by replying with the word “STOP” to any text message you receive from us. Once you opt out, you will not receive any further messages unless you choose to opt back in.

For assistance, reply “HELP” for further instructions or contact our support team directly at:

• Email: team@drainmasterscfl.rom

• Phone: (386) 290-1221

 

Terms of Consent

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By opting into this SMS program, you agree to receive SMS messages from Drain Masters Sewer & Drain Services in compliance with the TCPA and the FCC's 2024 guidelines. All messages will be logically and topically related to your interaction with our services and products.

Your consent is specific to Drain Masters Sewer & Drain Services, and it does not extend to third-party businesses or affiliates, as mandated by the FCC's one-to-one consent rule introduced in 2024.

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Privacy Policy

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We take your privacy seriously. By opting into our SMS services, you agree to our Privacy Policy, which explains how we collect, use, and protect your personal information. Your phone number and interaction data will only be used for the purposes of delivering the SMS messages outlined in this agreement.

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Message and Data Rates

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Message and data rates may apply, depending on your mobile service provider and plan. Drain Masters Sewer & Drain Services is not responsible for any fees charged by your carrier for receiving or sending messages related to our service.

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Record-Keeping and Compliance

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We maintain detailed records of when and how you provided consent to receive SMS messages. This includes storing opt-in and opt-out dates and timestamps. These records are maintained in compliance with TCPA regulations and may be used to demonstrate proof of consent if required.

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Changes to Terms and Conditions

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Drain Masters Sewer & Drain Services reserves the right to modify or change these Terms and Conditions at any time. Any significant updates will be communicated via SMS or through our website. By continuing to use our SMS services after any changes, you agree to the revised Terms and Conditions.

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Disclaimers and Liability Limitations

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Drain Masters Sewer & Drain Services is not responsible for delayed or undelivered messages. Delivery of SMS messages is subject to effective transmission from your mobile carrier and network provider. We cannot guarantee that SMS services will always be available in all areas.

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Contact Information

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If you have any questions or concerns regarding these Terms and Conditions or the SMS service, please contact us at:

• Email: team@drainmasterscfl.com

• Phone: (386) 788-7742

• Address: 1042 US-1 Suite 4, Ormond Beach, FL 32174

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Key 2024 Compliance Elements:

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• One-to-One Consent: Reflects the 2024 FCC regulation requiring explicit consent for messages from a single seller, preventing bundled consents for multiple parties.

• Clear Disclosures: Clearly outlines message frequency, data rates, opt-out mechanisms, and consent specifics as required by the TCPA.

• Opt-Out Mechanisms: Clear opt-out instructions are provided, with immediate processing of opt-out requests, as required under current guidelines.

This updated Terms and Conditions document ensures transparency, compliance, and user-friendly practices under the 2024 TCPA and FCC guidelines.

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